Amedeo's Private Car Service is a one-vehicle chauffeur service in Stuart, Florida. This policy explains what we collect, why, and what we do with it. It is written to be read, not to be skimmed past.
The short version: we collect only what is needed to pick you up and complete your ride. We never see or store your full card number. We do not sell your information to anyone, ever.
1.What we collect
| Information | Why we need it |
|---|---|
| Name | To know who we are meeting |
| Phone number | To reach you at pickup and send ride updates |
| Email address | To send your confirmation and receipts |
| Pickup and drop-off addresses | To plan and complete the ride |
| Date, time, passenger count | To schedule the vehicle |
| Flight number (optional) | To track your flight so a delay does not cost you wait time |
| Notes you write us | Child seat, luggage, special requests |
| Billing ZIP code | Required by your bank to verify the card |
| IP address and time of booking | Fraud prevention and proof you agreed to the terms |
We do not collect your date of birth, government ID, or any information about your health, beliefs, or background. If you volunteer something in the notes field, we use it only to serve you better on that ride.
2.Your payment card
Your full card number never touches our website or our systems. When you enter your card, it goes directly from your browser to Authorize.net, our payment processor, over an encrypted connection. Authorize.net stores the card and returns a reference token to us.
That token is all we keep. It is meaningless to anyone else: it cannot be used to make a purchase anywhere except through our own merchant account, and it cannot be reversed into a card number. What we can see is the card brand and the last four digits, so you can recognize which card is on file.
Authorize.net is a PCI DSS Level 1 certified processor. Their handling of your card data is governed by their own privacy policy.
3.How we use it
- To schedule, confirm, and complete your ride
- To charge the fare and any additional charges you authorized when booking
- To send confirmations, receipts, and ride reminders
- To keep a record of your past rides, so a repeat booking takes one message instead of ten
- To prevent fraud and to defend a disputed charge if one arises
- To meet tax and accounting obligations
We do not use your information for advertising, and we do not profile you.
4.Who we share it with
We do not sell your personal information. We never have and we will not.
We share the minimum necessary with the services that make the business run:
| Service | What they receive |
|---|---|
| Authorize.net (payments) | Your card details, name, billing ZIP, and charge amounts |
| Cloudflare (website and database) | Your booking details, stored encrypted at rest |
| Resend (email delivery) | Your email address and the contents of your confirmation and receipts |
| Mapbox (address lookup) | The pickup and drop-off addresses you type, to locate them |
| Twilio (text messages, if enabled) | Your phone number and ride reminder text |
We may also disclose information where the law requires it, or where necessary to establish or defend a legal claim.
5.How long we keep it
Booking and receipt records are kept for seven years to meet tax and accounting requirements. Stored payment tokens are removed on request, or when a customer has not booked for two years.
You can ask us to delete your information at any time. We will do so except where we are legally required to keep a record of a completed transaction.
6.Your choices
You can ask us to:
- Tell you what information we hold about you
- Correct anything that is wrong
- Delete your information, subject to the record-keeping above
- Remove your stored payment card
- Stop sending you anything other than the confirmations and receipts for rides you have booked
Call or text 848-667-0999, or email reservations@allfloridaairportscarservice.com. We respond within a few days — it is one person reading the messages, and that person is usually driving.
7.Text messages
If you give us your mobile number, we may text you about your ride only — a confirmation, a reminder, or a message from your chauffeur at pickup. We do not send marketing texts. Reply STOP to any message to opt out of texts entirely; your booking is unaffected. Message and data rates may apply.
8.Cookies and tracking
Our website uses only what it needs to work — no advertising cookies and no third-party tracking pixels. We do not follow you around the internet after you leave.
9.Children
Our website and booking service are intended for adults. We do not knowingly collect information from anyone under 18. Children are of course welcome as passengers when booked by an adult — please request a child seat, which Florida law requires for children under six.
10.Security
Bookings are transmitted over encrypted connections and stored in an access-controlled database. Card data is held by our PCI-certified processor rather than by us, which means a breach of our systems could not expose anyone's card number.
No system is perfect. If a breach ever affected your information, we would tell you promptly and directly.
11.Changes and contact
If we change this policy we will post the new version here with a new effective date. Material changes affecting information we already hold will be emailed to affected customers first.
Amedeo's Private Car Service
Stuart, Florida
848-667-0999
reservations@allfloridaairportscarservice.com