These terms apply to every reservation made with Amedeo's Private Car Service ("Amedeo's," "we," "us"), operating from Stuart, Florida. By booking a ride you agree to them. Please read the payment and cancellation sections carefully — they explain exactly when your card is charged.
Questions about anything here? Call or text 848-667-0999.
1.Our service
We provide private, pre-arranged ground transportation by chauffeured vehicle. Service is by reservation only — we are not a taxi and do not accept street hails. All rides are private: your vehicle is not shared with other parties.
Reservations are for one vehicle. The vehicle seats up to four passengers with standard luggage. If your party or luggage exceeds that capacity, tell us before booking so we can confirm we can carry you safely.
2.Rates and what is included
Airport rates are flat rates per vehicle, one way — not per person. The rate quoted when you book is the rate you pay, regardless of traffic or the route taken.
Included in your quoted total: the vehicle, your chauffeur, fuel, and a 20% gratuity. The gratuity is shown as a separate line on your quote and receipt.
Billed separately, at cost, after the ride: tolls and airport parking. Florida Turnpike tolls on the Orlando and Miami routes are significant and are passed through exactly as incurred, with no markup.
3.Payment authorization and when your card is charged
Nothing is charged when you book. Your card is charged in full 24 hours before your pickup time. If you cancel before then, you are never charged at all.
When you book, you provide a payment card and authorize us to store it and charge it as described here. The card is stored securely by our payment processor, Authorize.net. We never see, handle, or store your full card number — we hold only a reference token that lets us charge that card and nothing else.
What you are authorizing
- The full fare, including gratuity, charged automatically 24 hours before your scheduled pickup. If you book less than 24 hours ahead, the card is charged at the time of booking.
- Additional charges after your ride for wait time, tolls, airport parking, extra stops, or cleaning, as described in sections 4 and 5. These are itemized and receipted.
- Cancellation charges, if you cancel inside the windows described in section 6.
You will receive an emailed receipt for every charge. Your authorization remains in effect for this reservation and any additional charges arising from it. To remove a stored card, or to ask any question about a charge, call or text 848-667-0999.
If a charge is declined, your reservation is held and we will contact you for another card. A reservation with no working card on file may be released.
4.Wait time
We track your flight. Wait time on arrivals is measured from your actual landing time, not your scheduled one, so a delayed flight does not cost you anything.
| Situation | Included free | After that |
|---|---|---|
| Airport arrival — meeting you at baggage claim | 45 minutes from landing | $1.25/min |
| Departure or local pickup — curbside | 15 minutes | $1.25/min |
If we cannot reach you and you have not made contact within 45 minutes of the scheduled pickup, the reservation is treated as a no-show under section 6.
5.Additional charges
| Item | When it applies | Amount |
|---|---|---|
| Tolls and airport parking | As incurred on your trip | At cost |
| Additional stop | Any stop beyond pickup and destination | $20 |
| Child seat | Requested at booking | $15 |
| Wait time | Beyond the free periods in section 4 | $1.25/min |
| Cleaning | Only if the vehicle must be taken out of service | $200 |
Additional charges are applied to the card on file after your ride and receipted by email.
6.Cancellation and no-show policy
| When you cancel | What you pay | Charge |
|---|---|---|
| More than 24 hours before pickup | Nothing. Your card has not been charged yet. | $0 |
| Between 24 and 4 hours before pickup | Half the fare | 50% |
| Less than 4 hours before, or no-show | The full fare | 100% |
A no-show means the chauffeur arrived at the agreed place and time and could not reach you within 45 minutes. Because we operate a single vehicle, a late cancellation means the time cannot be resold — that is the reason for this policy.
Cancel any time using the link in your confirmation email, or by calling or texting 848-667-0999.
If we cancel for any reason other than your conduct, you are charged nothing and any amount already taken is refunded in full.
7.Delays, weather, and missed flights
We plan generous travel time and we track your flight. However, we cannot control traffic, road closures, weather, or airport conditions. We are not responsible for missed flights or connections, and we recommend allowing ample time for check-in and security.
If conditions make travel genuinely unsafe, we may cancel the ride. You are charged nothing in that case.
8.Conduct, safety, and refusal of service
- Seat belts are required by Florida law and must be worn at all times.
- Florida law requires children under six to be secured in a federally approved child restraint. Please request a child seat when booking.
- Smoking and vaping are not permitted in the vehicle.
- Passenger count may not exceed the vehicle's seating capacity for any reason.
We may decline or end a ride where a passenger is behaving unsafely, is abusive to the chauffeur, exceeds vehicle capacity, or where continuing would be unlawful. Where service is refused for these reasons, the fare is treated as a no-show under section 6.
9.Luggage and lost property
Please keep valuables, medication, and travel documents with you. We are not responsible for items left in the vehicle, though we will always make a genuine effort to return anything found. Unclaimed items are held for 30 days.
Luggage is limited to what the vehicle can carry safely. Oversized items — golf clubs, bicycles, large boxes — must be arranged before booking.
10.Insurance and liability
Amedeo's carries commercial automobile liability insurance as required for for-hire passenger transportation in Florida. Nothing in these terms limits any liability that cannot be limited by law, including liability for death or personal injury caused by negligence.
Except as stated above, and to the extent permitted by Florida law, our liability arising from a reservation is limited to the amount you paid for that reservation. We are not liable for indirect or consequential losses, including missed flights, lost bookings, or lost business.
11.Privacy
How we handle your information is described in our Privacy Policy. In short: we collect only what is needed to arrange and complete your ride, we do not sell your information, and we never store your full card number.
12.Disputes and governing law
If something goes wrong, please contact us first — nearly everything is resolved with a phone call. Call or text 848-667-0999 or email reservations@allfloridaairportscarservice.com.
Before disputing a charge with your bank, please give us the chance to make it right. A chargeback filed without contacting us costs us the fee whether or not the charge was correct.
These terms are governed by the laws of the State of Florida. Any dispute is subject to the exclusive jurisdiction of the state or federal courts located in Martin County, Florida.
13.Changes to these terms
We may update these terms. The version in effect when you booked is the version that governs your reservation — a change never applies retroactively to a ride already booked. Material changes affecting stored cards will be communicated by email before they take effect.